Shipping policy

SHIPPING POLICY

ORDER PROCESSING

All orders are processed within 1–3 business days. Orders are not shipped on 

weekends or public holidays.

SHIPPING RATES

We offer free shipping on all orders, worldwide. No minimum order, no hidden 

fees at checkout.

DELIVERY TIMES

Estimated delivery is 7–15 business days after dispatch. Delivery times are 

estimates, not guarantees, and may vary with your location, customs processing 

and carrier delays outside our control.

WHERE WE SHIP

United States, United Kingdom, Canada, Australia, New Zealand, Ireland, Germany, 

France, Netherlands, Belgium, Austria, Switzerland, Spain, Italy, Portugal, 

Poland, Czech Republic, Sweden, Norway, Denmark, Finland, Japan, South Korea, 

Singapore, Hong Kong, Malaysia, Israel and the United Arab Emirates.

If your country is not listed at checkout, we are unable to ship there at 

this time.

ORDER TRACKING

Once your order ships you will receive an email with your tracking number. 

Allow up to 48 hours for tracking to activate. If you have not received a 

tracking email within 5 business days, contact us at faryoppo@gmail.com.

CUSTOMS AND DUTIES

Any customs duties or import taxes applied by your local authorities are the 

responsibility of the customer and are collected by the carrier or customs 

office on delivery.

DAMAGED OR LOST PARCELS

If your order arrives damaged, email us within 7 days of delivery with your 

order number and photos. If tracking shows delivered but you have not received 

it, check with your neighbours and local carrier office, then contact us so we 

can open an investigation.

INCORRECT ADDRESSES

Please double-check your address at checkout. We are not responsible for orders 

shipped to an incorrect address provided by the customer.

CONTACT

Questions about shipping: faryoppo@gmail.com — we reply within 1–2 business days.